Finding Your Student Loan Servicer

Finding Your Student Loan Servicer

Your student loan servicer is the corporate or entity that manages your loan, from the day funds are disbursed till the ultimate cost is acquired. It’s your first level of contact for all actions you’re taking in your loans, resembling processing funds, assessing curiosity expenses, switching compensation plans, and extra.

Learn easy methods to discover your student loan servicers and what they may also help you with.

Do I Get to Choose My Student Loan Servicer?

In the case of federal student loans, no, you don’t get to resolve which servicer handles your loans. Instead, the Department of Education (ED) assigns an organization to deal with the federal student loan servicing on its behalf.

When you get a federal student loan, the ED processes that request and disburses these funds upon approval. This is after they assign a student loan servicer to deal with your account. This course of repeats for every student loan you tackle in faculty, which implies you possibly can find yourself with student loans with a number of servicers. 

Currently, the Department of Education contracts with 9 completely different student loan servicers—your accounts will likely be managed by one among these corporations:

Private lenders are somewhat completely different, as many lenders will each fund a student loan and deal with the compensation and servicing themselves. This implies that if you select a personal student lender, you’re most probably selecting your student loan servicer as effectively. 

Your Student Loan Can Be Transferred to a New Servicer

It’s additionally pretty widespread for debtors to see federal or non-public student loans transferred to a brand new servicer at any level after disbursement, together with in compensation. The student loan servicers deal with the switch of your account, although it gained’t have an effect on your student loan phrases. 

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You’ll usually obtain mail and digital notifications {that a} student loan is now being serviced by a brand new firm—resembling with these loans as soon as serviced by Conduent. You ought to proceed making on-time funds to your outdated or new servicer as instructed to keep away from lacking or late cost.

Who Is My Student Loan Servicer?

You must be notified of who your student loan servicer is each time the administration of your account is assigned or transferred. With numerous student loans and servicers, nonetheless, debtors can simply lose monitor of this data.

Ask Your Financial Aid Office

If you’re nonetheless enrolled in faculty, contact your monetary help workplace to get details about your student loans, resembling your loan standing and disbursement dates. They can seemingly inform you who your student loan servicer is for these newer accounts.

Log in to Your Federal Student Aid Account

The National Student Loan Database System (NSLDS) shops all particulars on each federal student loan you could have in a single place, together with who your student loan servicers are.

Log in to your on-line federal student help account to securely entry and evaluate your NSLDS account, together with your student loans. You’ll see particulars such because the account standing, the stability owed, rates of interest, and the student loan servicer for every loan.

You’ll have created your federal student help account and an FSA ID if you first submitted a Free Application for Federal Student Aid (FAFSA). If you forgot any of those particulars, merely comply with the directions on the federal student help web site to get well your account.

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Review Your Credit Reports

It’s a smart concept to evaluate student loan accounts listed in your credit studies. Unlike the NSLDS, a credit report will checklist all student loans—each federal and personal. Because of this, checking your credit studies may be an effective way to test up your accounts with non-public lenders. 

You can go to to request free copies of your credit report from the three main U.S. credit reporting companies: Equifax, Experian, and TransUnion. Once you could have copies of your credit studies, it is best to evaluate them to ensure they checklist your entire student loan accounts and loan servicers.

What Can My Student Loan Servicer Help Me With?

Once you’ve tracked down your student loan servicers, you possibly can contact them to debate your student loans. They may also help you test or replace your student loans’ statuses and assist you arrange an internet account the place you can also make funds and have ongoing entry to your student loan particulars.

Here are some objects you possibly can attain out to your student loan servicer to get assist with:

  • Updating your contact data
  • Checking your student loan standing
  • Finding particulars on cost quantities and due dates
  • Help to make student loan funds
  • Addressing billing points or errors
  • Switching your student loan compensation plan
  • Applying for a pause in funds by forbearance or deferment

Being proactive about reaching out to your student loan servicer and managing your student loans is a smart technique to keep away from errors, appropriate any points, and preserve compensation on monitor.

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